Terms of Service

OVERVIEW

This website is operated by the TinyHawks team. Throughout this site, the references “we”, “us” and “our” stand for the TinyHawks team. TinyHawks makes this website, along with all information, tools and services available on the platform, accessible to you, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or placing an order with us, you enter into our service and agree to be bound by the following Terms and Conditions. This set of terms also covers additional rules, policies and notices linked or referenced within this page. These Terms apply to every visitor of the site, including browsers, shoppers, customers and content contributors.
Please read these Terms carefully before you access or use our website. By browsing any part of our site, you confirm your acceptance of these Terms. If you cannot agree to any clause within this agreement, you may not access our website or use any of our services. If these Terms are regarded as an offer, acceptance is strictly limited to the content laid out here.
Any new features or tools rolled out for our store will also fall under these Terms. You may view the latest version of the Terms on this page at any time. We retain the right to revise, update or replace any part of these Terms by publishing changes on our website. It is your responsibility to check this page regularly. Your continued access to and use of our website after updates are posted means you accept the revised Terms.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you will not use our products for any illegal or unauthorised activities. You also agree to comply with all applicable laws in your region while using our service, including copyright regulations.
You are prohibited from transmitting worms, viruses or any other destructive code.
Any breach of these Terms will lead to immediate suspension of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to any user at any time, for any valid reason.
You acknowledge that your submitted content (excluding credit card details) may be transmitted without encryption. Such transmission includes transfer across different networks and adjustments to fit the technical requirements of connected devices and networks. All credit card data is always encrypted during network transmission.
You may not reproduce, duplicate, copy, sell, resell or exploit any part of our service, access to the service or contact information published on our site without our prior written approval.
Headings in this agreement are added only for easier reading and will not limit or affect the legal effect of these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not take responsibility if the information displayed on our site is inaccurate, incomplete or outdated. All materials on this website serve only as general reference. You should not rely solely on this content to make decisions without checking more authoritative, up-to-date sources. You use the information on our site at your own risk.
Our website may contain historical data. Historical information is not real-time and is shown purely for reference. We may adjust site content whenever we want, but we are not obligated to update old information. It is your duty to keep track of changes on our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to adjustment without prior notice.
We hold the right to modify, pause or discontinue our service (or any part of its content) at any time, without advance notification.
We will not be liable to you or any third party for price adjustments, service suspension or permanent discontinuation.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some of our products are sold exclusively online. These items may have limited stock and can only be returned or exchanged in accordance with our Return Policy.
We have made every effort to display product colours and pictures as accurately as possible. However, we cannot guarantee that the colour display on your screen will match the actual item perfectly.
We may choose, but are not required, to restrict product sales to certain individuals, regions or jurisdictions, and we may make such decisions on a case-by-case basis. We also reserve the right to set purchase quantity limits for our goods. All product descriptions and pricing can be modified at our discretion without notice, and we may stop selling any product at any time. Any product offer shown on this site is invalid where local laws prohibit it.
We do not guarantee that the quality of goods, services or information you obtain will meet your expectations, or that all errors within our service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may reject any order you submit. At our sole discretion, we can limit or cancel purchase quantities per person, per household or per order. These restrictions apply to orders linked to the same account, credit card, billing address or shipping address. If we cancel or adjust your order, we will attempt to notify you via the email, phone number or billing address you provided at checkout. We also reserve the right to block orders that we believe are placed by resellers, distributors or dealers.
You agree to provide valid, complete and accurate purchase and account details for all orders. You will promptly update your account information, including email address, credit card numbers and expiry dates, so we can complete transactions and contact you when needed.
For further details, please refer to our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may grant you access to third-party tools over which we have no supervision, control or input.
You acknowledge and agree that we provide these third-party tools on an “as is” and “as available” basis. We offer no warranties, representations or endorsements for these external tools. We bear no liability arising from your use of such tools.
Your use of optional third-party tools is entirely at your own risk. Before using them, you should review and accept the terms set by the relevant third-party provider.
We may launch new features and services on our website in the future, including new tools and resources. All newly added functions will also be governed by these Terms.

SECTION 8 - THIRD-PARTY LINKS

Some content, products and services available through our platform may include materials supplied by external partners.
Links on our site may direct you to third-party websites that are not affiliated with TinyHawks. We do not evaluate the accuracy or content of these external sites, and we accept no responsibility for third-party materials, websites, goods or services.
We are not liable for any loss or damage connected to transactions completed on external websites. Please carefully read the policies of third-party platforms before making purchases. Any questions or complaints about third-party products should be sent directly to that third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us requested submissions (such as contest entries), or voluntarily share creative ideas, suggestions, proposals or other materials by email, post or other methods (collectively referred to as “comments”), you grant us permission to edit, copy, publish, distribute, translate and use these comments in any format, at any time and without restriction.
We are not obligated to keep your comments confidential, pay you compensation for submissions, or reply to every comment you send.
We may, but are not required to, monitor, edit or remove content that we deem unlawful, offensive, threatening, defamatory, obscene, or that violates intellectual property rights or these Terms.
You confirm that your comments will not infringe third-party rights such as copyright, trademark, privacy or personal rights. You also agree that your submissions will not contain illegal, abusive or malicious content, or computer viruses that could disrupt our service or related websites. You may not use a fake email address, impersonate others or mislead us regarding the source of your comments. You are fully responsible for the accuracy and content of your posts. We do not take responsibility for comments submitted by you or other users.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal data through our store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our site may contain typographical mistakes, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping fees, delivery timelines and stock status. We reserve the right to correct these errors, update information or cancel orders without prior notice, even after you have completed checkout.
We have no general obligation to update or clarify information on our website, unless required by applicable law. A refresh date shown on our site does not mean all content has been updated.

SECTION 12 - PROHIBITED USES

In addition to other restrictions listed within these Terms, you are forbidden to use our site or its content:

(a) for any unlawful purpose;

(b) to encourage others to carry out illegal acts;

(c) to violate international, US federal or local regulations;

(d) to infringe our intellectual property rights or the rights of other parties;

(e) to harass, insult, harm, defame or discriminate against others based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;

(f) to submit false or misleading information;

(g) to upload or spread viruses or malicious code that may damage the operation of our service or other websites;

(h) to collect or track other people’s personal information;

(i) to send spam, conduct phishing, or crawl and scrape our site data;

(j) for obscene or immoral purposes;

(k) to bypass or interfere with the security features of our service or related websites.
We reserve the right to terminate your access to our service if you violate these prohibited rules.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not guarantee that any results obtained from using our service will be accurate or reliable.
We may suspend the service for an indefinite period or shut it down at any time without notice.
You expressly agree that your use of the service is at your own risk. Our service and all products provided through it are offered on an “as is” and “as available” basis. Except for guarantees explicitly stated by us, we exclude all express and implied warranties, including merchantability, fitness for a specific purpose and non-infringement.
Under no circumstances will TinyHawks, our directors, staff, affiliates, agents, suppliers or service providers be liable for any injury, loss, claim or direct, indirect, incidental, special or consequential damages, including lost profits, lost revenue, data loss and replacement costs. This applies whether the claim arises from contract, negligence or other legal grounds, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of liability for incidental or consequential damages; in such regions, our liability will be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless TinyHawks, our affiliates, partners, officers, contractors, suppliers and staff against all third-party claims, demands and reasonable legal fees, arising from your breach of these Terms, violation of applicable laws, or infringement of other people’s rights.

SECTION 15 - SEVERABILITY

If any clause of these Terms is ruled unlawful, void or unenforceable, that clause will be enforced to the maximum extent allowed by law, and the unenforceable part will be separated from the rest of the agreement. This ruling will not affect the validity of all remaining provisions.

SECTION 16 - TERMINATION

All obligations and liabilities incurred by both parties before termination will remain valid after the agreement ends.
These Terms remain effective until terminated either by you or us. You may terminate this agreement at any time by notifying us that you no longer wish to use our service, or by stopping your use of our website.
If we determine that you have failed to comply with any provision of these Terms, we may terminate this agreement immediately without notice. You will still be responsible for all outstanding payments up to the termination date, and we may block your access to our service.

SECTION 17 - ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not waive that right.
These Terms, together with other policies and operational rules posted on our site, constitute the full agreement between you and TinyHawks concerning your use of the service. They replace all prior oral or written communications, agreements and proposals between us. Any ambiguity in the interpretation of these Terms shall not be interpreted against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements under which we provide services shall be governed and interpreted in accordance with the laws of the United States.

SECTION 19 - CHANGES TO TERMS AND CONDITIONS

You may view the latest version of these Terms on this page at any time.
At our sole discretion, we may update, modify or replace any part of these Terms by posting revisions on our website. It is your responsibility to check our site regularly. Your continued access to our website and service after new updates are published counts as acceptance of the revised Terms.